Decisions Blog

Process Management Trends You Can’t Afford to Ignore

by Becky Simanowski, on 4/8/2020

Business process management (BPM) has always been fenced in by the limitations of the latest technology. Even as new technologies such as automation and low-code development created new efficiencies and capabilities for organizations, the overall agility and flexibility that companies could achieve was fixed. But those technologies have made great strides in recent years, and […] Read More

How Intelligent Automation Is Improving the Mortgage Industry

by Gordon Jones, on 4/6/2020

Businesses in all industries are constantly looking to reduce operating costs. One way to do this is through a type of business process automation known as intelligent automation. What intelligent automation does is take repetitive, routine tasks that humans would typically do and apply machine learning technology to the process automation. This allows the intelligent […] Read More

Learn How to Leverage Decisions Software for the Lending Industry

by Becky Simanowski, on 3/31/2020

Legacy banking and lending technologies continue to plague the bottom lines of financial institutions resisting digital transformation. In many cases, inefficient or limited financial technology is placing a cap on the loan volumes lenders are able to handle, while also creating additional operational costs that could be easily addressed through modern solutions. Research suggests that […] Read More

Decisioning Software as a Financial Services Case Management Solution

by Gordon Jones, on 3/30/2020

Although many simple finance and lending-related processes may be easily managed with straightforward workflows, this industry often wrestles with complex tasks and highly variable processes that require case-by-case consideration and management. Situational challenges, including the amount of unstructured data financial institutions may collect as part of financial processes, create unique obstacles for efficient internal operations. […] Read More

How to Achieve a Successful Implementation of Business Process Management (BPM) Software

by Becky Simanowski, on 3/26/2020

If your organization has made the decision to implement a business process management software solution, you are likely well aware of the many benefits you stand to gain from such a project. However, as with any software implementation, there is always the possibility of something going wrong. In fact, the implementation of enterprise software is […] Read More

What You Need to Know About Integrating with LOS and LMS Software

by Gordon Jones, on 3/23/2020

Banks and lending institutions are expanding their financial products to include lending solutions and terms that can be customized to the individual borrower. This is a response to the ever-expanding ways consumers and businesses are seeking to borrow money for specialized products, but these institutions are hitting roadblocks when it comes to their current lending […] Read More

Top Tips for Using a Business Rules Management System for Loan Origination

by Gordon Jones, on 3/18/2020

In finance and lending, policies and regulations inevitably govern how processes work. An effective rules management system can help these processes flow more smoothly, particularly with loan origination. Automated rules deliver a range of benefits for lenders, including: Increased efficiency Streamlined implementation of rules, regulations, and policies Less reliance on IT teams Fewer repetitive tasks […] Read More

Understanding the Basics of a Business Rules Engine

by Gordon Jones, on 3/10/2020

Whether you’re aware of it or not, rules provide necessary logic and structure to any business. These rules define the job responsibilities for each of your workers, establish expectations for workplace behavior, and offer guidance for a wide range of operational procedures that take place every day at your company. Business rules make it possible […] Read More

6 Examples of Comprehensive Workflows Suited for Case Management Solutions

by Gordon Jones, on 3/9/2020

Whenever you’re trying to automate internal processes that operate on a case-by-case basis, you have a potential use case for a case management solution. Regardless of industry, almost any business leader can identify multiple internal processes that could be streamlined and improved by using case management technology to automate processes and improve customer service. Here […] Read More

What to Consider When Implementing Your New Document Workflow Software

by Gordon Jones, on 2/28/2020

If you have made the decision to implement a document workflow software solution in your business, then you have already taken the first step. However, most people know that when it comes to implementing a new software solution, deciding you need the software isn’t usually the hardest step to take. What follows the decision to […] Read More

Automate and Track Your Approval Process with Decisions Workflow

by Gordon Jones, on 2/25/2020

Without the right approvals, business processes can come to a grinding halt. When things are held up because something requiring approval is sitting in a queue, people want to know where the bottleneck is. In theory, tracking the progress of an approval as it makes its way through a business process should help speed things […] Read More

How to Improve Data Entry Productivity with Workflow Software

by Gordon Jones, on 2/19/2020

When you think of workflow software, it is easy to think of the movement of process automation. After all, flow implies constant motion, and you use the software to move through the steps of a given process. However, there is an often-overlooked element of process automation using workflow software: The process has to start with […] Read More

3 Tricks for Building Truth Tables

by Gordon Jones, on 2/17/2020

Truth tables date back as far as 1902 to logician Charles Sanders Peirce, who used them as a method to display algebraic logic. Truth tables have evolved over the years. As more people rely on them to represent logical outcomes, they have become more useful in other fields, and are now instrumental in business process […] Read More

Space Rockets & Software Bugs

by Gordon Jones, on 2/13/2020

You may not have caught this story, but last week Boeing launched the new Starliner spacecraft, which is designed to be the next generation launch vehicle. The Starliner capsule did not make it to the International Space Station (ISS), it’s intended destination. It was able to land successfully back on earth yet there were a […] Read More

AI Decision Transparency

by Gordon Jones, on 2/6/2020

There was an interesting article in New Scientist last month that highlights new regulations in the UK related to AI decision transparency. Organizations there could face multi-million pound fines if they cannot adequately explain why decisions are made from these models. There are similar regulations in the EU. This points to a problem in […] Read More

The Key Differences Between LOS and BPM Software

by Gordon Jones, on 1/27/2020

Lenders are well-acquainted with loan origination systems, for better or for worse. This fintech solution is widely used to support traditional loan origination processes, providing a reliable structure for managing workflows and data, and enforcing rules that govern loan approvals. But this structure can also be a weakness of LOS technology—especially for nontraditional lenders seeking […] Read More