Decisions Blog

In these unprecedented times filled with new challenges, uncertainty, and organizational and personal constraints, IT and business leaders are working to adapt their operations in response to COVID-19. To enable these changes, maintain continuity, and ensure the health of employees and their communities, businesses need their technology platforms to be able to pivot on a […]  Read More

When the phrase “case management” comes up in healthcare, the common assumption is that the case is patient-related. The reality of healthcare case management is that it can apply to many types of ‘cases’. Yes, patients may be managed through this process, but there are many other healthcare processes that benefit from workflow and task […]  Read More

Between the reverberations of the stock market and the uncertainty of the scale and length of the coronavirus (COVID-19) pandemic, many businesses have been pushed close to their breaking points. Business owners have to constantly weigh the health and safety of their employees against complex pressures that come with making decisions that can help their […]  Read More

  It goes without saying that global and national financial markets have been rattled by volatility over the past several months due to the uncertainty caused by the spread of the coronavirus (COVID-19). In addition to the substantial impacts on public health and the strain on health services and local governments, the downstream effects of […]  Read More

Unpaid invoices and bills are part of the cost of doing business. But the scale of that cost is determined by the efficiency and efficacy of your collections strategy. The first step in managing these collections efforts is choosing the right infrastructure to organize these efforts. At first glance, outsourcing collections to a third party […]  Read More

When choosing business process management software, many organizations look for a solution that is easy to use. They want an application that gives their end users a no-code interface to make creating automated workflows easy. However, just because some of these solutions are easy to use doesn’t mean they are not powerful. Although some organizations […]  Read More

Businesses in all industries are constantly looking to reduce operating costs. One way to do this is through a type of business process automation known as intelligent automation. What intelligent automation does is take repetitive, routine tasks that humans would typically do and apply machine learning technology to the process automation. This allows the intelligent […]  Read More

Although many simple finance and lending-related processes may be easily managed with straightforward workflows, this industry often wrestles with complex tasks and highly variable processes that require case-by-case consideration and management. Situational challenges, including the amount of unstructured data financial institutions may collect as part of financial processes, create unique obstacles for efficient internal operations. […]  Read More