Decisions Blog

Master Data Management

by James Davidson, on 6/11/2018

One of the most important topics when it comes to automating your processes is Master Data. Master Data is an often-forgotten key element of process optimization. As your company grows, complexity increases and the need for automation becomes increasingly important. The degree to which data heavy processes can be automated is often dependent on the […] Read More

Analysis & Scoping a Workflow Project

by Gordon Jones, on 6/4/2018

There’s a saying that a picture is worth a thousand words, and how true that is. A layout drawing of a home plan will give you a better idea as to what that house looked like in an instant as compared to a fifteen minute conversation about the house. Which is why we are all […] Read More

System Migration

by James Davidson, on 4/18/2018

There is an old saying in business, “what got us here, won’t get us there”. At some point in the lifetime of your business you will undoubtedly outgrow the processes and the systems that helped you grow to that point and to achieve the next milestone you will need to upgrade your systems and processes. […] Read More

Achieving a Goal Instead of Fixing a Problem

by Ross Reelachart, on 3/29/2018

At Decisions, when a client contacts the support team with a problem or a question, they should expect and receive more than simple technical support. While it could be satisfactory enough to receive a fix for a problem or to be pointed in the direction of a usable step, the support team chooses to also […] Read More

Get to Know Decisions Support

by Ross Reelachart, on 3/20/2018

At Decisions, we offer ongoing support as part of the platform. Our support team is more than mere technical support. The team prides themselves on not only being able to answer any questions you might have about Decisions, but to also offer suggestions and guidance on how to make Decisions work for your specific process […] Read More

Make vs Buy: Why Not Have the Best of Both?

by James Davidson, on 3/14/2018

When it comes to leveraging software to gain a competitive advantage for your organization, one of the most important decisions is whether to “Make” or to “Buy” that software. There are advantages and disadvantages to both. Buying software off the shelf can often be a less expensive, quick and dirty solution, however it might not […] Read More

Applying Machine Learning with Decisions

by Gordon Jones, on 3/5/2018

Barely a day goes by without some incredible story regarding the advancements being made in machine learning. Aside from beating humans in Jeopardy, Chess, and Go, machines have also advanced incredibly fast in areas like image recognition, translation, transcription, and speech to text. Self driving cars are in the news daily as are stories about […] Read More

How the Software You Use Positions Your Business in the Market

by Kevin Lindquist, on 2/23/2018

I get to talk to a wide range of roles during the day here at Decisions. In the morning I could be talking to an IT executive at a financial services organization in the UK. In the afternoon it could be a project manager at a major hollywood studio here in the US. In between […] Read More

New Case Management Designer (Ver 5.0)

by Gordon Jones, on 2/21/2018

The Decisions platform has always handled case management well and with the release of version 5.0 we take case management to the next level. We added a new visual design tool to enable the rapid creation of case-based business processes. Case-based business processes are extremely interesting to us. Our two core technologies, workflow and rules […] Read More

6 Reasons to Download Decisions 5.0 Beta

by Gordon Jones, on 1/30/2018

Later this week Decisions will be launching a beta release of our latest version 5.0. Like all previous versions it is backward compatible so all your workflows and rules developed previously will run in version 5.0. There will be much more information to follow with detailed communications on each of these new features, so consider […] Read More

False Missile Alarms – A Workflow and Rule Problem?

by Kevin Lindquist, on 1/18/2018

In recent weeks, both the State of Hawaii and Japan have sent out mass alarms to their entire populations that have proven to be human error. In follow up news coverage from Business Insider on the Hawaii incident we’ve seen the user interface that supported the error (below, credit: Business Insider) and we’ve seen photographs […] Read More

2018 Targets

by Gordon Jones, on 1/9/2018

I hate to burst your bubble but your 2018 targets may already be in trouble. If your targets are anything like mine, they show improvements quarter to quarter throughout the year. Here at Decisions we’ve had record growth in the last two years at over 60% per year and we have an incredible pipeline. So […] Read More

Two Ways BPM Improves the Customer Journey

by Kevin Lindquist, on 11/29/2017

A big trend I’ve seen this year with several of the new customers we’ve brought on board here at Decisions is how BPM is being used to improve the experience of their customers at different points in their lifecycle. In this article I’m going to outline two categorical use cases that I’ve seen and the […] Read More

Application Processing in Financial Services

by Kevin Lindquist, on 10/30/2017

One of the most exciting aspects of working with Decisions is how many different business contexts I’m able to learn throughout each day. A common context I’ve found among thousands of interactions with customers and potential customers is application processing. Specifically application processing in financial services. This problem domain typically includes many regulatory requirements, verification […] Read More

The Right Kind of Building Blocks

by Kevin Lindquist, on 6/8/2017

A largely unconsidered point of comparison among low or no code development environments is found in a discussion around how granular the toolbox and designer can really be. Decisions Founder Carl Hewitt raises this idea in one of our latest interviews. “It’s kind of like building a house,” Hewitt explains. “The bricks are large enough […] Read More

Decisions Perspective: ESB or BPM?

by Kevin Lindquist, on 5/17/2017

Unlike other legacy BPM vendors, Decisions has a very comprehensive web service layer and other integration capabilities. This includes an integration wizard for web services and databases that automatically generates workflow steps for third party systems to be re-used inside Decisions design environment. Decisions also provides a very straightforward .NET SDK to add your own […] Read More