Decisions Blog

As a subset of overall business process management (BPM), business process automation (BPA) allows you to cut out manual labor and replace it with fast, efficient processes that preserve and enhance quality while also providing more responsive, scalable services. Automation improves your integrations between different software and business processes. It can also improve communication around […]  Read More

Businesses around the world are settling into a new normal, which has dramatically changed the way they interact with customers, foster collaboration among teams, and support employees. Many businesses have already had strong flexible work arrangements, but there is now more of a focus on the value of a virtual workspace and the need for […]  Read More

Case management in the healthcare industry doesn’t only pertain to the clinical side of operations. Healthcare administrators must account for different business entities and legal regulations when managing patient registration insurance contracts, coding, billing, and other stages of the healthcare revenue cycle. These complex healthcare processes require workflows and management tools that can adapt to […]  Read More

If you are responsible for keeping your organization humming, you have probably spent more time than you care to admit thinking about workflow management. Are our workflows enabling our operations as efficiently as they could? Do our business rules still match our operational realities? Is there a better way to perform this function? The questions […]  Read More

Today’s healthcare industry is undergoing a transition away from traditional pay-for-service payment systems. Under this old model, patients visit a healthcare facility, receive healthcare services ranging from wellness checks to lab tests to medical procedures, and then pay an individual rate for each of those services. That approach is being replaced by advanced payment models […]  Read More

As businesses embrace the use of data-driven processes to transform virtually every aspect of their operations, the integrity of that data and the data management infrastructure have come under closer scrutiny. Data is more abundant for businesses than ever before, but organizations are facing greater limitations in regard to data quality. According to Gartner, the […]  Read More

Whether you already have a business rules engine in use in your organization or you are just beginning to understand the value that it can add to your operations, it is important to remember what sets some business process management software solutions apart from others. Sure, there are a lot of different types of solutions […]  Read More

If your business doesn’t already use workflow automation software to manage various projects and tasks taking place across the organization, it is easy to see the day-to-day benefit of adding this solution to your technology infrastructure. But a little added convenience isn’t enough to sell decision makers on the cost of adding a new piece […]  Read More