Decisions Blog

There is an old saying in business, “what got us here, won’t get us there”.  At some point in the lifetime of your business you will undoubtedly outgrow the processes and the systems that helped you grow to that point and to achieve the next milestone you will need to upgrade your systems and processes. […]  Read More
At Decisions, when a client contacts the support team with a problem or a question, they should expect and receive more than simple technical support. While it could be satisfactory enough to receive a fix for a problem or to be pointed in the direction of a usable step, the support team chooses to also […]  Read More
At Decisions, we offer ongoing support as part of the platform. Our support team is more than mere technical support. The team prides themselves on not only being able to answer any questions you might have about Decisions, but to also offer suggestions and guidance on how to make Decisions work for your specific process […]  Read More
When it comes to leveraging software to gain a competitive advantage for your organization, one of the most important decisions is whether to “Make” or to “Buy” that software. There are advantages and disadvantages to both. Buying software off the shelf can often be a less expensive, quick and dirty solution, however it might not […]  Read More
Barely a day goes by without some incredible story regarding the advancements being made in machine learning. Aside from beating humans in Jeopardy, Chess, and Go, machines have also advanced incredibly fast in areas like image recognition, translation, transcription, and speech to text. Self driving cars are in the news daily as are stories about […]  Read More
I get to talk to a wide range of roles during the day here at Decisions. In the morning I could be talking to an IT executive at a financial services organization in the UK. In the afternoon it could be a project manager at a major hollywood studio here in the US. In between […]  Read More
The Decisions platform has always handled case management well and with the release of version 5.0 we take case management to the next level. We added a new visual design tool to enable the rapid creation of case-based business processes. Case-based business processes are extremely interesting to us. Our two core technologies, workflow and rules […]  Read More
Later this week Decisions will be launching a beta release of our latest version 5.0. Like all previous versions it is backward compatible so all your workflows and rules developed previously will run in version 5.0. There will be much more information to follow with detailed communications on each of these new features, so consider […]  Read More
In recent weeks, both the State of Hawaii and Japan have sent out mass alarms to their entire populations that have proven to be human error. In follow up news coverage from Business Insider on the Hawaii incident we’ve seen the user interface that supported the error (below, credit: Business Insider) and we’ve seen photographs […]  Read More
I hate to burst your bubble but your 2018 targets may already be in trouble. If your targets are anything like mine, they show improvements quarter to quarter throughout the year. Here at Decisions we’ve had record growth in the last two years at over 60% per year and we have an incredible pipeline. So […]  Read More
A big trend I’ve seen this year with several of the new customers we’ve brought on board here at Decisions is how BPM is being used to improve the experience of their customers at different points in their lifecycle. In this article I’m going to outline two categorical use cases that I’ve seen and the […]  Read More
One of the most exciting aspects of working with Decisions is how many different business contexts I’m able to learn throughout each day. A common context I’ve found among thousands of interactions with customers and potential customers is application processing. Specifically application processing in financial services. This problem domain typically includes many regulatory requirements, verification […]  Read More
A largely unconsidered point of comparison among low or no code development environments is found in a discussion around how granular the toolbox and designer can really be. Decisions Founder Carl Hewitt raises this idea in one of our latest interviews. “It’s kind of like building a house,” Hewitt explains. “The bricks are large enough […]  Read More
Unlike other legacy BPM vendors, Decisions has a very comprehensive web service layer and other integration capabilities. This includes an integration wizard for web services and databases that automatically generates workflow steps for third party systems to be re-used inside Decisions design environment. Decisions also provides a very straightforward .NET SDK to add your own […]  Read More
The recordings of the free online training event are now available at decisions.com/events.  The training took place across four days, so you’ll find four two to three hour videos that you can reference on demand. This training event encompasses our standard business analyst curriculum. Reviewing each of the major designers in Decisions while building an […]  Read More
Over the coming weeks as we prepare for Decisions 4.0 to graduate from beta we’ll be sharing a few feature previews. This preview will focus on the new features in the workflow designer. Enjoy!   Streamlined Flow (and form/rule/report) Creation Process   New Designer Look The flow designer and related dialogs have been redesigned for […]  Read More