Decisions Blog

Gordon Jones
Gordon Jones
Gordon Jones has founded and sold three companies with the last built using Decisions technology. He has also led factories and large IT implementations both in the US and in Asia, where he lived for over seven years.
Whenever you’re trying to automate internal processes that operate on a case-by-case basis, you have a potential use case for a case management solution. Regardless of industry, almost any business leader can identify multiple internal processes that could be streamlined and improved by using case management technology to automate processes and improve customer service. Here […]  Read More
If you have made the decision to implement a document workflow software solution in your business, then you have already taken the first step. However, most people know that when it comes to implementing a new software solution, deciding you need the software isn’t usually the hardest step to take. What follows the decision to […]  Read More
Without the right approvals, business processes can come to a grinding halt. When things are held up because something requiring approval is sitting in a queue, people want to know where the bottleneck is. In theory, tracking the progress of an approval as it makes its way through a business process should help speed things […]  Read More
When you think of workflow software, it is easy to think of the movement of process automation. After all, flow implies constant motion, and you use the software to move through the steps of a given process. However, there is an often-overlooked element of process automation using workflow software: The process has to start with […]  Read More
Truth tables date back as far as 1902 to logician Charles Sanders Peirce, who used them as a method to display algebraic logic. Truth tables have evolved over the years. As more people rely on them to represent logical outcomes, they have become more useful in other fields, and are now instrumental in business process […]  Read More
You may not have caught this story, but last week Boeing launched the new Starliner spacecraft, which is designed to be the next generation launch vehicle. The Starliner capsule did not make it to the International Space Station (ISS), it’s intended destination. It was able to land successfully back on earth yet there were a […]  Read More
  There was an interesting article in New Scientist last month that highlights new regulations in the UK related to AI/Machine Learning decision transparency. Organizations there could face multi-million pound fines if they cannot adequately explain why decisions are made from these models. There are similar regulations in the EU. This points to a problem […]  Read More
Lenders are well-acquainted with loan origination systems, for better or for worse. This fintech solution is widely used to support traditional loan origination processes, providing a reliable structure for managing workflows and data, and enforcing rules that govern loan approvals. But this structure can also be a weakness of LOS technology—especially for nontraditional lenders seeking […]  Read More
You’ve heard about no-code software for various business solutions, but do you understand how this software works and how it can improve your daily business operations? Business professionals rely on a number of software solutions to perform day-to-day tasks. However, they’re often left out of the development process entirely, and instead rely on intuitive developers […]  Read More
Businesses turn to workflow software solutions in order to remove manual tasks from their processes. As with any software, not all company workflow solutions live up to users’ expectations. Unfortunately, not everyone is able to tell if the workflow software they implemented is making the impact they had hoped for. However, if you know what […]  Read More
Life in the insurance industry is full of decisions based on rules. Does a potential customer meet the basic qualifications? How does a rate change based on the answers provided on a form? What is the maximum value of a policy? What is the agent’s commission for an individual customer? These decisions, whether they be […]  Read More
Across all of the different technologies used to run your business, there’s a lot of data to organize and manage. Master data management is a method for not only organizing and storing data but also making sure it is consistent and uniform across different software platforms and storage locations. A master data record plays a […]  Read More
Yes, it would be ideal if all development projects were greenfield in nature where we were starting with a clean slate and could design and build using the latest tools and methods. Unfortunately, that’s not the world we live in. More than likely, you are currently working on a brownfield application. What’s a brownfield application? […]  Read More
Truth tables are used to provide a visual organization of information when looking into all of the possible outcomes and scenarios from the provided premises. Though most common in mathematics, truth tables have also been used in computer science, electrical engineering, and even philosophy. Given the wide range of uses for truth tables, it should […]  Read More
Ever since Sir Richard Arkwright developed a water powered spinning mill for cotton in 1771, the manufacturing industry has embraced automation as a way to reduce time and costs when it comes to repetitive tasks. So it should be no surprise that the manufacturing companies vertical would turn to workflow automation for many of its […]  Read More
In its simplest terms, a product’s user interface (UI) is what enables the end user to easily interact with the back-end processes of the application. A good UI provides visual cues and a reliable information architecture so that users are able to easily navigate and find the information they need. Sometimes, however, a simple UI […]  Read More